Is outlook still down?

Santoshkumar Hiremath 0 Reputation points
2026-11-13T04:28:37.58+00:00

Outlook is not working since last night it is not working this is happening for all the employees at Ecobillz

is there is any tentative resolution time or date please let us know

Please check this asap

Outlook | Web | Outlook on the web for business | Email
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  1. Marcin Policht 113.2K Reputation points MVP Volunteer Moderator
    2026-11-13T04:34:38.8933333+00:00

    Getting there - you can follow the status at https://status.cloud.microsoft/

    Users may be unable to access or perform several actions in Microsoft 365 services

    User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: We’re continuing our recovery efforts to restore service health throughout the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services.

    Last updated: Friday, November 13, 2026 at 4:24:54 AM UTC

    Next update by: Friday, November 13, 2026, at 6:30 AM UTC

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. Teddie Dang 2,160 Reputation points Independent Advisor
    2026-11-13T04:33:39.33+00:00

    Hi @Santoshkumar Hiremath

    According to the latest update, the Microsoft 365 team is seeing positive results from restarting the affected infrastructure and is monitoring server stability while continuing its recovery efforts. However, full service restoration has not yet been confirmed, and no specific recovery time has been provided.

    You can check the Microsoft 365 Service Status for the latest updates.

    I recommend checking the service status page periodically and avoiding major changes to your Outlook configuration while Microsoft continues working to restore the affected services.

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  3. AI answer

    2026-11-13T04:29:59.84+00:00

    Microsoft currently lists an active Microsoft 365 incident affecting access to Outlook on the web, but no official public resolution time or date has been published. ^1^

    If Ecobillz is covered by this incident, there is no employee-side remediation; access should recover as Microsoft deploys its service fix. Avoid clearing every employee’s cache or rebuilding Outlook profiles during a confirmed service incident.

    Check Ecobillz-specific updates

    Ask an Ecobillz Microsoft 365 administrator to:

    1. Sign in to the Microsoft 365 admin center.
    2. Go to Health → Service health.
    3. Open the active Exchange Online or Outlook on the web incident.
    4. Review All updates for:
      • Current status and user impact
      • Latest Microsoft update
      • Any restoration estimate
      • The next scheduled update time
    5. Optionally select Manage notifications for this issue to receive updates.

    The authenticated dashboard provides tenant-specific incident information and is the authoritative place to determine whether Ecobillz is affected. Service Support administrators and Helpdesk administrators can also view Service health. ^2^

    Employees without admin access should forward these instructions to Ecobillz’s IT or Microsoft 365 administrator. The public status page provides general updates but may contain less detail than the tenant dashboard.

    If no matching incident appears

    If Health → Service health shows no relevant incident, or Ecobillz remains affected after Microsoft marks it Service restored:

    1. In Service health, select Report an issue and submit the organization-wide symptoms.
    2. Open Support → New service request in the Microsoft 365 admin center.
    3. Include:
      • When the failure began, with time zone
      • Whether Outlook web, desktop, and mobile are affected
      • The number or percentage of affected users
      • Exact error messages and timestamps
      • Confirmation that the issue affects different networks and devices, if tested

    Do not post tenant IDs, session IDs, or employee information on a public forum.

    References

    1. Microsoft service health status
    2. How to check Microsoft 365 service health
    AI-generated content may be incorrect. Read our transparency notes for more information.

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