When will MS servers be running to access Outlook email accounts?

Microsoft has not published a reliable time when Outlook.com will be fully restored for everyone; recovery is underway, but availability may return gradually rather than at the same time for every account.

As of November 13, 2026, Outlook.com is affected by a broader Microsoft 365 disruption. Microsoft has reported gradual recovery after multiple servers became unexpectedly unavailable, but the latest public reporting does not provide a firm completion time.^1^

What to do now

1. Check the official Microsoft service-health page for the latest Outlook.com status and recovery updates.^2^
2. If Outlook.com is still degraded, wait for the status to return to normal; repeatedly changing the password or reinstalling Outlook will not resolve a server outage. Microsoft’s sign-in guidance recommends waiting and trying again when service status is not green.^3^
3. Once the status is green, sign out and sign back in, then test Outlook.com in a browser.
4. If the service is green but mail still does not arrive, check mailbox storage first. A full Microsoft cloud-storage allocation prevents sending and receiving, and messages sent while storage is full are returned to the sender rather than delivered later.^4^

There is no need to repeat local troubleshooting while Microsoft still reports an active service incident.

References

1. Microsoft platforms including Outlook suffer widespread outages
2. Microsoft service health status
3. How to sign in to Hotmail | Microsoft Support
4. Can't send or receive email in Outlook.com | Microsoft Support