Outlook is still dead in COlorado!

Microsoft is experiencing a broader Outlook and Microsoft 365 service incident today, November 13, 2026, and no reliable full-restoration time has been published yet.

The blue-envelope loading screen is consistent with the current outage and is not limited to Colorado. Check Microsoft’s official service-health page for restoration updates and any estimated recovery time Microsoft subsequently posts ^1^. Wider reporting also identifies this as a Microsoft 365 outage affecting Outlook and other services ^2^.

What to do now

• Outlook.com/Hotmail: Wait for Microsoft to complete recovery, then reload Outlook.
• Work or school account: Ask your Microsoft 365 administrator to check Microsoft 365 admin center → Health → Service health, which provides tenant-specific incident details.
• Avoid repeatedly changing your password, reinstalling Outlook, or clearing browser data while the incident remains active; those actions will not repair a service-side outage.

If Microsoft marks the incident resolved but the blue envelope still remains, try Outlook in a current version of Edge, Chrome, Firefox, or Safari. Ad blockers such as AdBlock or uBlock can cause Outlook.com loading problems, so disable the extension for Outlook.com and refresh the page ^3^.

References

1. Microsoft service health status
2. Widespread Microsoft outage takes down Outlook and other 365 services
3. Supported browsers for Outlook on the web and Outlook.com | Microsoft Support