Hotmail has been down all day!!

Microsoft has acknowledged an active service issue today, but it has not published a Bay Area–specific restoration time for Hotmail/Outlook.com.

Check the Microsoft service health status for recovery updates; this is Microsoft’s official channel for current availability information.^1^ Microsoft advises waiting until the service status returns to green and then trying Outlook.com again.^2^

Reports from San Francisco indicate that local users are affected, but these reports do not provide an official restoration estimate.^3^

If the official status turns green but Hotmail still does not work:

• Try Outlook.com in a private/incognito browser window.
• If only your account fails, use Microsoft’s account sign-in troubleshooter.^4^
• If you can sign in but cannot send or receive mail, follow the Outlook.com mail-flow checks.^5^

References

1. Microsoft service health status
2. How to sign in to Hotmail | Microsoft Support
3. Microsoft Outlook down? Current problems and outages - San Francisco | US
4. How to sign in to Outlook.com | Microsoft Support
5. Can't send or receive email in Outlook.com | Microsoft Support