How to sign o9nto my email account

Richard Jones 0 Reputation points
2026-11-12T22:09:32.0233333+00:00

Hmmm… can't reach this page

It looks like the webpage at https://outlook.office.com/mail/inbox/id/AAQkADJhM2UxZmFlLTRhZGQtNDI3My1hNmE5LWJlZTVlMjk5ODg2ZAAQANv1vRw9%2Bm5Ihl%2FcLPFPKug%3D might be having issues, or it may have moved permanently to a new web address.

ERR_FAILED

This is the error message that i get wheh i try to sign inyo my email

Outlook | Web | Outlook.com | Email
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  1. Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
    2026-11-12T22:45:34.6533333+00:00

    Hi,

    Does this only happen today? If so, Microsoft is currently experiencing a widespread service outage affecting several services, including Outlook and Microsoft 365 Copilot. Since the issue is on Microsoft's side, we will need to wait for them to resolve it.

    You can check for updates on the Microsoft Service Status page, though the site may also load slowly due to the ongoing disruption. Alternatively, you can follow Microsoft 365 Status on X for the latest announcements.

    Unfortunately, I do not have access to internal updates or an estimated time for when the services will be fully restored.

    We apologize for the inconvenience and appreciate your patience.

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  2. AI answer

    2026-11-12T22:10:55.8833333+00:00

    Microsoft currently reports a Microsoft 365 service degradation that can prevent Outlook web access, so check the service status and wait for it to return to normal before retrying. ^1^

    Sign in again

    1. Open the main Outlook sign-in page rather than the long inbox-message address:
      • For Outlook.com, Hotmail, Live, or MSN email, go to Outlook.com.
      • Select Sign in, then enter your Microsoft account email address and password. ^2^
    2. If the service-status page shows an active incident or degradation, wait for Microsoft to mark it Service restored, then try the main Outlook page again. Microsoft defines service degradation as a confirmed issue that can cause interruptions or prevent a feature from working. ^3^

    If the service is restored but ERR_FAILED continues

    1. Open an InPrivate/Incognito window:
      • Microsoft Edge or Chrome: press Ctrl+Shift+N.
    2. Visit Outlook.com and sign in there instead of reopening the saved message link.
    3. If that works, clear the browser’s cookies and cached site data for Outlook/Microsoft sites, then restart the browser.
    4. If it still fails, try another connection, such as a mobile hotspot. A successful sign-in there indicates that the original network, VPN, proxy, or filtering software is interfering with the connection. These browser and network checks are recommended for Outlook pages that cannot be reached. ^4^

    If Outlook loads but rejects the username or password, use Microsoft’s sign-in troubleshooter from the Outlook sign-in guidance rather than continuing browser troubleshooting. ^2^

    References

    1. Service Health Status - Microsoft
    2. How to sign in to Outlook.com | Microsoft Support
    3. How to check Microsoft 365 service health - Microsoft 365 Enterprise
    4. how come I can't sign into outlook mail that it can't be found - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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