Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hii ,
Please be aware that there is currently an outage affecting Microsoft 365 services, which may also be impacting the download of the Office suite via the setup installer.
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
If you previously had an Office suite installed, please ensure it is completely uninstalled first:
Try performing the installation using the offline installer:
Office 365 and 2024: https://officecdn.microsoft.com/db/492350F6-3A01-4F97-B9C0-C7C6DDF67D60/media/en-US/O365HomePremRetail.img
Once the download is complete, disconnect from the internet, right-click the file, and select "Mount." Then, open File Explorer, go to "Computer" (or "This PC"), locate the Office icon, right-click it to open the Office folder, and run the "setup64.exe" file.
Please consider rating this response, and feel free to visit the Microsoft Q&A community if you have any further questions.
Thanks.