HOW TO FIX THE ERROR IN MICROSOFT WORD OFFICE

fatina fadhili 0 Reputation points
2026-11-12T11:16:35.4633333+00:00

therer is the warning words that says we are sorrt that word has work into error that is preventing it from working correctly.word will need to be closed as a result would ypu like us to rpair now if i try to repair it doesnt accepts and turns off

Microsoft 365 and Office | Word | For home | Windows
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  1. DaveM121 947.9K Reputation points Independent Advisor
    2026-11-12T11:48:57.1633333+00:00

    Hi Fatina, this seems to be an ongoing bug with the Office apps for a couple of days which may be caused by an update, there are many people reporting this problem.

    1

    The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

    Before performing this process to ensure you do not loose the Office installation during the repair, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps - Installed Apps or Apps and Features

    Then, scroll down to find Microsoft Office or Microsoft 365.

    Select that and choose Modify - Online Repair

    That should fix any issues with your Office Installation.

    2

    If that does not resolve the problem, are you seeing any notification at the bottom right of your screen indicating Smart App Control security is blocking Office.

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  2. AI answer

    2026-11-12T11:17:22.4166667+00:00

    Run Online Repair from Windows Settings, because it is more thorough than the repair button in Word’s error message.

    Perform an Online Repair

    Close Word and any other Office applications first.

    Windows 11

    1. Right-click Start and select Installed apps.
    2. Find Microsoft 365 or Microsoft Office.
    3. Select the three dots (…) beside it, then select Modify.
    4. Approve the Windows permission prompt if one appears.
    5. Select Online Repair, then Repair.
    6. Follow the prompts and restart the computer when it finishes.

    Windows 10

    1. Right-click Start and select Apps and Features.
    2. Select Microsoft 365 or Microsoft Office.
    3. Select Modify.
    4. Choose Online Repair and then Repair.
    5. Complete the process and restart the computer.

    Online Repair repairs the entire Office suite, even when only Word is affected. If the installer shows only Repair and Continue, use those options; that indicates an MSI-based Office installation.^1^

    After restarting, open Word and create a blank document to test it.

    If Online Repair does not fix Word

    Completely uninstall and reinstall Office:

    1. Make sure the Microsoft account used to purchase or activate Office is available.
    2. Run Microsoft’s Office uninstall troubleshooter on the affected computer.
    3. Allow it to open the Get Help application and follow all prompts.
    4. When requested, restart the computer.
    5. Reinstall Microsoft 365 or Office using the same Microsoft account originally associated with the product.^2^

    The uninstall troubleshooter requires Windows 10 or later and currently cannot remove Office 2024. For Office 2024, use its documented uninstall method instead.^3^

    After reinstallation, open Word and sign in when prompted. Confirm that a blank document opens without the error before restoring add-ins or other customizations.

    References

    1. Repair an Office application | Microsoft Support
    2. [Office for home](https://support.microsoft.com/office/lifecycle/officeinstall/troubleshoot-installing-office)
    3. [Windows 10](https://support.microsoft.com/office/lifecycle/something-went-wrong-error-when-you-try-to-start-a-microsoft-365-app)
    AI-generated content may be incorrect. Read our transparency notes for more information.

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