Microsoft Word run into an error and need to be repair. what should i do to repair this?

Question

Microsoft Word run into an error and need to be repair. what should i do to repair this?

Jei Kumar 0

when i try to open my word app in this laptop, it suddenly can not proceed to load and there is notification that said my Microsoft Word run into an error and need to be repair. what should i do to repair this ?

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2 answers

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Answer 1

DaveM121 948.5K Independent Advisor

Hi Jei, this seems to be an ongoing bug with the Office apps for a couple of days which may be caused by an update, there are many people reporting this problem.

1

The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

Before performing this process to ensure you do not loose the Office installation during the repair, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

Open the Settings App (gear icon on your Start Menu)

Go to Apps - Installed Apps or Apps and Features

Then, scroll down to find Microsoft Office or Microsoft 365.

Select that and choose Modify - Online Repair

That should fix any issues with your Office Installation.

2

If that does not resolve the problem, are you seeing any notification at the bottom right of your screen indicating Smart App Control security is blocking Office.

Ron Barker 2,375 Reputation points

2026-11-12T10:58:57.7666667+00:00

Dave, the popup button do you want to do a repair now does not do a quick repair, it does not do anything.
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator

2026-11-12T14:23:55.4566667+00:00

[...] the popup button do you want to do a repair now does not do a quick repair, it does not do anything.

Ron, I think a common assumption among forum contributors is that, sometimes, Repair Now does work, but a successful repair is never reported here in the forum (for obvious reasons). We only see questions when Repair Now does not work. The assumption may or may not be accurate, of course.

Answer 2

Try these steps in order:

Restart the laptop Wait a few minutes, restart Windows, sign in again, and then try opening Word.
Run an Office repair This is the main fix for Word errors like this. On Windows 11:
- Right-click Start
- Select Installed apps
- Find Microsoft 365 or Office
- Select the three dots > Modify
- Choose Online Repair > Repair
On Windows 10:
- Right-click Start
- Select Apps and Features
- Find Microsoft 365 or Office
- Select it, then choose Modify
- Choose Online Repair > Repair
Important: this repairs the whole Office suite, not just Word. Online Repair is the more complete option. Quick Repair is faster, but it only detects and replaces corrupted files.
Follow the on-screen steps When the repair finishes, restart the laptop if prompted, then open Word again.
If Word still fails to open Try Quick Repair first if it was not already used, then run Online Repair again. For some Word startup problems, Microsoft also notes that if repair does not resolve the issue, uninstalling and reinstalling Office may be needed.
If the error specifically mentions AppVIsvSubsystems32.dll Start with Quick Repair. If that does not fix it, run Online Repair. An internet connection is required for Online Repair.

Caution: advanced Word troubleshooting can involve editing the Windows registry. That is riskier and can affect Word settings, so start with Office repair first.