my power point is not opening. how to fix it?

Tahir 0 Reputation points
2026-11-12T05:23:10.65+00:00

my power point is not opening. when i click to open power point, a message box appears, recommending to repair power point. how to fix it?

Microsoft 365 and Office | PowerPoint | For education | Windows
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  1. Doris V 2,920 Reputation points Microsoft External Staff Moderator
    2026-11-12T06:01:32.6+00:00

    Hello Tahir,

    Please do the following step:

    1/Try online repair option:

    2/Try open in safe mode:

    If the issue continues, please let me know:

    1. Does the problem happen with a particular PowerPoint file or with every PowerPoint file?
    2. Are Word, Excel, or other Office applications affected as well?
    3. Does the issue occur when working with a brand-new blank presentation?
    4. Could you share a screenshot of the behavior you're seeing?

    Thank you for your cooperation. If you have any questions or need further assistance, please feel free to reply.

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  2. AI answer

    2026-11-12T05:23:51.5133333+00:00

    Repair the Microsoft 365 or Office installation using Online Repair, which repairs the entire Office suite even when only PowerPoint is affected.^1^

    1. Run Online Repair

    Close all Office applications first.

    Windows 11

    1. Right-click Start and select Installed apps.
    2. Find Microsoft 365 or Microsoft Office.
    3. Select the three dots (…) next to it, then select Modify.
    4. Select Online Repair → Repair.
    5. Follow the prompts, restart the computer if requested, and then open PowerPoint.

    Windows 10

    1. Right-click Start and select Apps and Features.
    2. Select Microsoft 365 or Microsoft Office, then select Modify.
    3. Select Online Repair → Repair.
    4. Complete the prompts and test PowerPoint.

    If your installation only offers the MSI repair screen, select Repair → Continue. Online Repair is more comprehensive than Quick Repair.^1^

    2. If PowerPoint still does not open, test Safe Mode

    1. Press Windows key + R.
    2. Enter:
    powerpnt /safe
    1. Select OK. Ensure there is a space before /safe.

    Safe Mode starts PowerPoint without automatically loading add-ins and other customizations.^2^

    If PowerPoint opens in Safe Mode:

    1. Select File → Options → Add-Ins.
    2. At the bottom, set Manage to COM Add-ins, then select Go.
    3. Clear one add-in’s checkbox and select OK.
    4. Close PowerPoint and reopen it normally.
    5. Repeat until the problematic add-in is identified. Leave that add-in disabled or obtain an updated version.^3^

    If PowerPoint cannot open even in Safe Mode after Online Repair, the documented next fallback is to uninstall and reinstall Office.^3^ For a school-managed computer, contact the school’s IT administrator before uninstalling because installation and activation might be controlled by the institution.

    References

    1. Repair an Office application
    2. Open Office apps in safe mode on a Windows PC | Microsoft Support
    3. I get a "stopped working" error when I start Office applications on my PC | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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    1 person found this answer helpful.

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