Issue with gift cards

Question

Issue with gift cards

Aryansh Singh 0

I am from India and I am having a ton of reward points, but the coupons are never in stick and there are only two options.
Please add some more options and look for the restock it's not good as other regions have too many options, please see to it or I would have no other option to switch to some other browser. I have been a loyal customer and user of Microsoft and edge for so long please see to it. i would love at least a game pass in place of my points. Thank you.

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2 answers

Your answer

Answer 1

Hi Aryansh Singh,

I understand why having accumulated many points but only seeing two redemption options would be disappointing, especially when you would prefer an Xbox Game Pass reward.

The available Rewards catalog is tied to your Microsoft account and market rather than to the browser you use, so switching from Edge would not change the rewards displayed. As this is a user-to-user community, I cannot add or restock reward options from here.

The best next step is to submit your request to Microsoft Rewards Support as feedback about the limited catalog in India. Although Support may not be able to confirm whether or when a specific reward will be added, your request can be reviewed by the appropriate team. Thank you so much for your understanding.

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Answer 2

Submit the request through the Microsoft Rewards Support form, because reward options and restocking cannot be changed through Microsoft Q&A or the Edge browser.

What to do

Open the Microsoft Rewards regions support page and go to Need more help?
Select the link to the Microsoft Rewards Support form.
Sign in with the Microsoft account holding your points.
State that your market is India, list the missing rewards, and specifically request an Xbox Game Pass reward or additional gift-card options. Include a screenshot of the two offers currently displayed.

India is a supported Rewards market, but Microsoft states that redemption catalogs vary by country or region.^1^

Availability and restocking

Microsoft’s official guidance says:

Only rewards currently eligible for your account and market appear on the Rewards page.
Some gift cards are not always available, so they may disappear and return later.
Customer Support cannot provide dates for when gift cards will be restocked or removed.^2^

There is currently no official confirmation in the available guidance that a direct Game Pass reward is offered in India. Check the India redemption catalog periodically, but a return or restock is not guaranteed.

Protect your account and points

Do not change regions or use a VPN to access another country’s catalog. Rewards must be redeemed in the same region where the account was registered, and using location-altering services or redeeming outside the country where points were earned can lead to redemption restrictions or account suspension.^3^

If an unavailable reward was already ordered, Microsoft may provide a comparable substitute or refund the points. Otherwise, completed Rewards orders generally cannot be cancelled or exchanged.^4^

Changing browsers will not expand the catalog because availability is tied to the Microsoft Rewards account and market, not to Edge itself.

References