microsoft word has a error

lý ngọc lý ngọc 0 Reputation points
2026-11-12T03:33:06.3533333+00:00

Microsoft word has run into an error that is preventing it from working correctly.

Microsoft 365 and Office | Word | Other | Windows
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-11-12T03:33:23.65+00:00

    Try this in order for Word on Windows:

    1. Update Office
      • Open any Office app.
      • Go to File > Account.
      • Under Product Information, select Update Options > Update Now.
      • If Update Now is not shown, select Enable Updates first.
    2. Start Word in Safe Mode to check add-ins
      • Open Run.
      • Type winword /safe and press Enter.
      • If Word opens, go to File > Options > Add-Ins.
      • In Manage, select the add-in type and choose Go.
      • Clear one add-in at a time, select OK, then restart Word normally.
      • Older add-ins such as ABBYY FineReader and Dragon Naturally Speaking are known to cause problems.
    3. If Word does not start in Safe Mode, repair Office
      • Use Online Repair from Windows Settings.
      • Go to Start > Settings > System > Apps > Installed apps.
      • Find Microsoft Office, select Modify, then choose Online Repair.
      • This is more thorough than the quick repair option.
    4. Update Windows and device drivers
      • Install the latest Windows updates.
      • If the issue continues, update drivers for the video card, printer, mouse, and keyboard.
    5. If the problem still continues, uninstall and reinstall Office
      • Use the Office uninstall troubleshooter, then reinstall Office.
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.
  2. GsN5034 - IA 79,510 Reputation points Independent Advisor
    2026-11-12T04:18:20.8366667+00:00

    Hello,

    Try the third troubleshooting method suggested by AI, which is repairing the Office applications.

    Make sure you select Online Repair, not Quick Repair.

    Repair an Office application:

    https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application

    Install using click-to-run

    If you are still having issues after running the Office online repair, let me know.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.