An Azure managed PostgreSQL database service for app development and deployment.
PostgreSQL flexible server stuck in Updating for a week after scale, cannot delete (private endpoint deadlock) - still billed
An Azure Database for PostgreSQL flexible server in Norway East has been stuck in provisioning state "Updating" since 2026-11-04 09:54 UTC, after a compute scale from General Purpose Standard_D2ds_v5 to Burstable Standard_B1ms. The scale operation never completed and still shows as running in the activity log. The server is still billed as D2ds_v5.
The server has been replaced and we do not need any data from it. We only want it deleted, but:
- Deleting the server fails because it still has an active private endpoint connection / ServerIsBusy.
- Deleting the private endpoint fails with ServerIsBusy because the private endpoint connection proxy on the busy server cannot be removed. The private endpoint is now in state Failed.
- Stop/restart/reject also return ServerIsBusy or ServerIsNotReady.
Support case 2611110050004426 (AI reply) confirmed this is a known control-plane deadlock between PostgreSQL flexible server and a private endpoint, and that there is no customer-side force-cancel or force-delete; it needs a service-side mitigation. We have stopped retrying any operations.
Question: can a Microsoft engineer please pick up case 2611110050004426 and have the PostgreSQL flexible server team clear the stuck operation or delete the server with the private endpoint attached? Is there any customer-side workaround we have missed? Resource IDs and correlation IDs are in the support case and can be shared privately.