Site never shown in Bing for 24 months, tickets closed with template (REQ00379785, REQ00393513, REQ00407358)

Shinji Kashihara 0 Reputation points
2026-11-11T13:30:09.01+00:00

bitcoin-institute.pages.dev has had 0 impressions and 0 clicks in Bing Search Performance for the full 24 months shown. Searching for the site name, or for a page title in quotes, returns nothing.

The site is an archive of Satoshi Nakamoto's public writings and the records around them, with Japanese translations and our own analysis articles.

What we have checked:

  • robots.txt allows all crawlers, and there are no noindex tags on the pages we want indexed.
  • Bingbot gets HTTP 200, and the sitemap is read without errors.
  • URL Inspection reports the home page as "Indexed successfully / URL can appear on Bing", but other pages as "Blocked".

What we have changed:

  • On Oct 29, 2026, we added a noindex directive aimed only at Bingbot to the pages that reproduce outside documents verbatim and to the auto-generated lists, so that Bing indexes only our own translations and articles.
  • The site's old address now redirects here using a canonical tag and a 0-second meta refresh.

Both earlier tickets were closed with the template saying the site "did not meet the standards set by Bing the last time it was crawled", without naming a guideline. We opened a new ticket, REQ00407358, asking for a manual review of the whole domain.

Could someone from the Bing Webmaster team review the domain, or tell us which guideline applies so we can fix it? Thank you.

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

0 comments No comments

1 answer

Sort by: Newest
  1. AI answer

    2026-11-11T13:30:27.64+00:00

    What is described matches a Bing-side serving or quality review scenario more than a crawl or robots problem.

    Supported points from the reported symptoms:

    1. A site can be crawlable and even show as indexed, yet still not be served in Bing results.
    2. This is not necessarily a robots.txt, sitemap, or crawl-error issue.
    3. There is no documented faster escalation path beyond Bing Webmaster Support for this kind of case.
    4. The practical next step is to keep the current support request open and explicitly ask for a human, domain-level review, stating that the homepage is reported as indexed and eligible to appear, while the domain still gets 0 impressions and does not surface for branded or quoted-title searches.

    Recommended escalation path:

    1. Sign in to the Bing Webmaster support portal.
    2. Use Raise support request.
    3. In the issue description, keep it focused on one site only and include:
      • the domain
      • that Search Performance shows 0 impressions and 0 clicks across the full available period
      • that the homepage is reported as Indexed successfully / URL can appear on Bing
      • that other pages show blocked status
      • that robots.txt allows crawling, sitemap is read successfully, and Bingbot receives HTTP 200
      • that earlier requests were closed with the template stating the site did not meet Bing standards
      • that a manual domain-level review is being requested
    4. If chat does not resolve it, continue through the flow to create a support ticket.
    5. If the portal shows a temporary processing error after submission, the ticket may still have been created; check for the confirmation message or email from support.

    For site-side work that is supported by Bing guidance, continue validating these areas:

    1. Ensure important URLs are included in sitemaps.
    2. Submit important URLs directly through Bing Webmaster Tools URL Submission; up to 100 URLs per day can be submitted.
    3. Make sure pages intended for indexing have useful meta descriptions.
    4. Run a Bing Site Scan and fix issues it reports.
    5. Avoid noindex or nofollow on pages that should appear in search.
    6. Keep a clear robots.txt policy and ensure important pages are linked from other discoverable pages.

    The available guidance does not provide a public method to obtain a Bing team review here, nor does it provide a way to identify the exact unnamed guideline behind a template closure. For that part, Bing Webmaster Support is the documented route.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.