App has passed certification, but stuck and before publishing status

Yoanna 0 Reputation points
2026-11-11T10:36:24.63+00:00

The new app version was submitted and has passed certification, but its status has been stuck on "Publishing" for almost 3 weeks now (see screenshot below).

Submission passed certification around Oct 26, 2026 and has been stuck in "Publishing" for over two weeks.

  • No publishing hold (publish ASAP), public audience, discoverable, release ASAP.
  • The live listing cannot be found by search, but when clicked through the Partner Center, it shows an old submission from June 2024.
  • The app is completely missing from Store search results, even when searching its exact live name ("CV Resume Writing Course"). It is only reachable via the direct link https://apps.microsoft.com/detail/9NGH332SBNJS. This started while the submission was stuck in Publishing. The app is effectively delisted for new users.

Is there anything I need to do to complete the publishing process?

Thank you for your help.unnamed

Microsoft Partner Center | Other
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