Issue with the upload audio button when transcribing

Alma Teilmann 0 Reputation points
2026-11-10T16:00:47.3833333+00:00

The upload button under the transcription tab doesn't work when I click on it. My desktop doesn't react at all, and no file selection window pops up. The record audio button works just fine.

I have the same issue in Word, though it doesn't seem like the issue persists on the website.

Microsoft 365 and Office | OneNote | For home | Windows
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  1. DaveM121 947.5K Reputation points Independent Advisor
    2026-11-10T16:38:40.4066667+00:00

    Hi Alma,

    This is a widely reported problem at the moment where the option to upload an audio file for transcription is not working in the installed version of Word and is working on the online version of Word, there is nothing wrong with your Windows version or Office installation, this is a server-side problem that Microsoft needs to fix on their side.

    The best option is to open Word, then go to Help - Feedback - Report a Concern and report this bug to the Office developers there.

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