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Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
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Hi @Lee Lehmann
I understand how concerning it can be when your pinned and older emails suddenly disappear.
Please select Filter/Sort above the Inbox, choose Sort by > Date, and make sure All is selected. Pinned emails only appear when the Inbox is sorted by date.
If older emails still do not appear, please search for one by sender or subject and check the Archive, Deleted Items, Junk Email, and Other folders.
Could you also confirm whether you are using Outlook.com in a browser, new Outlook for Windows, or Outlook for Mac?
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