Transferring MIcrosoft 365 to new device

Susan Scollay 0 Reputation points
2026-11-06T21:01:31.78+00:00

How do I transfer my Microsoft 365 subscription to a new computer?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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  1. Marcin Policht 112.4K Reputation points MVP Volunteer Moderator
    2026-11-06T21:09:26.76+00:00

    Follow https://support.microsoft.com/en-US/Office/lifecycle/officeinstall/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac

    In short, just install the apps on your new computer from https://www.office.com. Sign in by using your Microsoft account you used to purchase the subscription, then click on Apps on the left. Finally, click on "Install apps". This will now download the installer file. Once downloaded, click on the file to install.

    It's also a good idea to uninstall Microsoft 365 from your old laptop to free up the license. You can do this through the Control Panel or Settings.

    Here are the details:

    Sign in to download Microsoft 365 or Office 2024 on a Mac

    Go to m365.cloud.microsoft/apps. If you're not already signed in, select Sign in, and then select the Install apps drop-down.

    Note

    If you're using Microsoft 365 operated by 21 Vianet, sign in with your work or school account to login.partner.microsoftonline.cn. 

    If you're using Microsoft 365 Germany, sign in with your work or school account to portal.office.de.

    Sign in with the account you associated with this version of Microsoft 365 or Office. This account can be a Microsoft account, or work or school account.

    After signing in, follow the steps that match the type of account you signed in with.

    You signed in with a Microsoft account                                  Seperator

    • From the Microsoft 365 Apps page select Install apps to start the download.

    Screenshot of Office.com home page after signing in

    You signed in with a work or school account                                  Seperator

      1. From the Microsoft 365 **Apps** page select **Install apps**. (Or, you might need to select **Apps** from the left navigation pane, and then select **Install apps**.)
      
      ![Screenshot of Office.com if signing in with a work or school account](https://support.microsoft.com/en-us/office/media/officeinstall-officecom-commercial.png)
      
         1. Select **Microsoft 365 apps** to begin the download.
         
         **Note**
         
         **Don't see an install option after signing in?** There could be an issue with your account. Select the **Need help?** tab from above and review the issues listed in the section **Account questions**.
         
         Follow the instructions below to complete installing your Microsoft 365 apps.
         
    

    Install Microsoft 365 or Office 2024 on a Mac

    Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly).

    The Downloads icon on the Dock shows the Office 365 installer package

    Tip

    If you see an error that says the Microsoft Office installer.pkg can't be opened because it is from an unidentified developer, wait 10 seconds and move the downloaded file to your desktop. Hold Control + click the file to launch the installer.

    On the first installation screen, select Continue to begin the installation process.

    First Mac 2016 installation screen with Continue highlighted

    Review the software license agreement, and then click Continue.

    Select Agree to agree to the terms of the software license agreement.

    Choose how you want to install Microsoft 365 and click Continue.

    Review the disk space requirements or change your install location, and then click Install.

    Note

    If you want to only install specific Microsoft 365 apps and not the entire suite, click the Customize button and uncheck the programs you don't want.

    Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)

    Enter your admin password to begin installing

    The software begins to install. Click Close when the installation is finished. If Microsoft 365 installation fails, see What to try if you can't install or activate Office for Mac.

    Shows the final page of the installation process, indicating that the installation was successful.

    Activate Microsoft 365 or Office 2024 on a Mac

    1. Click the Launchpad icon in the Dock to display all of your apps. Shows the Launchpad button in the Dock
    2. Click the Microsoft Word icon (or another Microsoft 365 or Office icon) in the Launchpad. Shows the Microsoft Word icon in a partial view of the Launchpad
    3. The What's New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Microsoft 365 or Office, see Activate Microsoft 365 or Office for Mac. If activation fails, see What to try if you can't install or activate Microsoft 365 or Office for Mac.

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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