Individual developer registration: Republic of Moldova missing from the country list

Email [Email] from the Microsoft account used during onboarding and ask the Store onboarding team to confirm Moldova’s eligibility and investigate the missing Country/Region entry.

Microsoft designates this mailbox specifically for problems with the new zero-fee individual-developer onboarding process, making it the appropriate route when Partner Center access has not yet been created.^1^

What is currently confirmed

• The free individual flow must begin at storedeveloper.microsoft.com, then proceed through identity verification and profile completion.^2^
• The flow is described as available in “nearly 200 markets,” but Microsoft does not publish a Store developer-account eligibility table in the cited onboarding documentation.^1^
• Other developers have reported Moldova missing from this exact registration list, but those Microsoft Q&A reports have no accepted resolution or definitive policy statement.^3^^4^
• Moldova appearing in Microsoft Marketplace publisher or consumer-market lists does not establish eligibility for this particular individual Microsoft Store developer onboarding flow, because those lists cover different programs and operations.

Consequently, the available public documentation cannot definitively confirm whether this is a temporary onboarding defect or a current eligibility restriction. Only the Store onboarding team can confirm the applicable status.

What to send

Use a subject such as:

Republic of Moldova missing from individual Store developer onboarding

Include:

• The Microsoft-account email used to start registration.
• Confirmation that registration began at storedeveloper.microsoft.com.
• Approximate date and time of the attempt, including time zone.
• The exact stage: Complete your profile details.
• Confirmation that government-ID and selfie verification completed.
• A screenshot showing the open Country/Region list and the missing Moldova entry.
• Browser and operating-system versions.
• Whether the list contains “Moldova” under another spelling—not only “Republic of Moldova.”
• Any correlation, session, or error ID displayed by the page.
• A request to:
  1. confirm whether individual Store developer registration is currently supported for Moldova;
  2. investigate whether the missing entry is an onboarding defect; and
  3. advise whether an official supported enrollment path exists.

Do not email a copy of the ID or selfie unless Microsoft requests it through an approved secure upload process. Redact unrelated personal information from screenshots.

Important limitations

Do not select another country. The account country cannot be changed later, and the registration details must correspond to the developer’s real identity and address.^5^

Microsoft documents the mailbox as an assistance channel, but does not promise that support can manually add Moldova, override regional eligibility, or complete registration on the developer’s behalf.

If the onboarding mailbox does not respond or redirects the case, use the Windows developer support form at https://aka.ms/windowsdevelopersupport as the secondary route. That form is documented for account creation and management issues, although access before account creation is not guaranteed.^1^

A Company account is not a workaround unless publishing is connected to a genuine business, trade, or profession and the required business and employment verification can be completed. Microsoft also does not support converting an Individual account into a Company account later.^2^

References

1. Free developer registration for individual developers
2. Steps to open a developer account in Partner Center ...
3. Moldova missing from Microsoft Store developer account Country/Region ...
4. Partner Center: individual developer registration — Moldova missing ...
5. Get started with Microsoft Store