Microsoft Learn-managed certifications and Applied Skills credentials cannot be synchronized to a personal Credly profile; share them from Microsoft Learn, while Excel credentials issued through Certiport or an educational institution follow separate processes.
If the credential appears in Microsoft Learn
- Sign in using the Microsoft account associated with the credential.
- Select your profile picture → Profile.
- Select Credentials → Certifications or Applied Skills.
- Open View credential details → Share.
- Use the available sharing option or copy the credential link. For public verification, ensure the Learn profile is not in Private Mode.^1^
To share all your achievements together:
- Open your Learn profile.
- Select Transcript.
- Select Share link, or select Print → Save to PDF.^2^
Microsoft no longer sends current Learn-managed Microsoft certifications to Credly; they are managed in Microsoft Learn.^3^
If this is an Excel credential
Check who issued it:
- Certiport: If it appears in your Certiport Test Candidate account rather than Microsoft Learn, manage, download, and share it from that Certiport account. Microsoft notes that Certiport-earned certifications remain official even when they are not yet reflected in Learn.^2^
- School or educational institution: Educational transcripts may need to be shared through Credly. Contact the institution or credential program administrator for its claiming process.^2^
- Microsoft Learn: Use the Learn sharing steps above; there is no personal Credly synchronization.
If the credential is missing from Learn
If it should be associated with your Learn profile but is absent:
- Verify that you signed in with the account used for the certification.
- Open Credentials Support and submit an online support request.
- Select Learning → Microsoft Credentials → Professional No Charge.
- Include your Learn username and screenshots showing the missing credential. Support is provided by email.^4^
If the goal is instead to display existing Credly badges on Microsoft 365 profile cards or in Copilot, that requires an organization administrator to configure the Credly Microsoft 365 Copilot connector. It is a preview organizational feature and does not import badges into an individual Microsoft Learn profile.^5^
References
- Sharing and validating of Microsoft Credentials
- View and share your transcript
- I passed the DP-100 certification, but I’m unable to access Credly to claim the badge. It seems the badge was never generated. Could you please check and re-issue it? - Microsoft Q&A
- Credentials support
- Credly connector overview (preview)