Urgent: AB-731 Exam Terminated Automatically – Status Showing Expired

Anand Kumar Singh 20 Reputation points
2026-10-28T15:56:24.8533333+00:00

I was appearing for the Microsoft AI Transformation Leader (AB-731) online proctored exam. After attempting approximately 3–4 questions, the exam system automatically closed, and I was unable to continue.

My exam history is now showing the status as “Expired.” I did not intentionally terminate the exam and was unable to complete it due to this unexpected issue.

I request you to investigate my exam session, verify the reason for termination, and advise whether my exam can be reactivated or rescheduled without an additional fee.

Please review my attempt and provide a case reference number and the next steps.

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Answer accepted by question author
Julian Sharp 47,791 Reputation points
2026-10-28T16:06:58.42+00:00

This is a community forum not support, contact Pearson Vue, the exam provider, https://www.pearsonvue.com/us/en/microsoft.html#customer-service, for issues when taking an exam

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