Costco 3 month Microsoft 365 Subscription

Check whether the 3-month offer was actually redeemed on the correct Microsoft account.

1. Go to the Microsoft account Services & subscriptions page and sign in with the account used on the new Costco PC.
2. Look for the Microsoft 365 subscription and verify the expiry date shown there.
3. If the expiry date only shows about 1 month instead of 3 months, the most likely causes are:
   • a trial was activated instead of the full included offer
   • the included offer was not fully redeemed
   • the offer was redeemed on a different Microsoft account
4. If the subscription was bought from Microsoft, it is managed on the Microsoft account subscriptions page. If it was provided through a third party or retailer, billing or subscription management may be handled by that provider instead.
5. If the apps still show renewal warnings after redeeming or buying Microsoft 365, close all Office apps after renewal. If the offer came as a physical box or card, the subscription does not start until the product key is entered.
6. If the online subscription status or expiry date is wrong, contact Microsoft Support. If this is a work or school account scenario, contact the Microsoft 365 admin or IT department.

If the subscription expires, the desktop Office apps remain installed but go into reduced functionality mode: documents can still be opened and usually printed, but new files cannot be created or edited until the subscription is restored.

References:

• Where can I manage my Microsoft 365 subscription? | Microsoft Support
• A subscription notice appears when I open a Microsoft 365 application | Microsoft Support
• a 1 year subscription to microsoft 365 personal expiring after 1 month - Microsoft Q&A
• Code Has Been Redeemed - Microsoft Q&A
• What happens when your Microsoft 365 subscription expires | Microsoft Support