Can't sign in groupme

CHERYL D TISDEL 0 Reputation points
2026-10-19T12:45:35.45+00:00

I have tried several times to sign in my groupme account...restarted phone...etc...groupme is used in my workplace...again several attempts to sign in...using different email accounts nothing is working

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

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  1. CHERYL D TISDEL 0 Reputation points
    2026-10-19T13:07:16.11+00:00

    Do I need to uninstall groupme and install again

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  2. Alex-L 13,280 Reputation points Microsoft External Staff Moderator
    2026-10-20T08:01:07.9033333+00:00

    Hi CHERYL D TISDEL

    You can try reinstalling GroupMe, but please try these steps first:

    1. Fully close GroupMe and reopen it.
    2. Update GroupMe to the latest version.
    3. Try signing in through the GroupMe website to check whether the issue is limited to the mobile app.
    4. Select Forgot password and try each email address you may have used for the account. Check your spam or junk folder for the reset email.
    5. If the issue continues, uninstall and reinstall GroupMe.

    If none of these steps work, contact GroupMe Customer Services (Only available during operation hours) and provide relevant info that may be associated with the account. Other than that, since this is a public forum, no one here can help take a look on what's happening behind the scene, only official support can guide you further.

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