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Hi! My problem is that I have a child account I would like to change the settings of, but I dont remember the mail or number I used for the adult account as I last used it 5-6 years ago. The mail I thought it was, didn't have an account, so know I dont know how to log in. I can log into the child account, and I can see the username of the adult account. The family also has my adult- brother and sister in it. Any advice would be greatly appreciated!
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Hi,
There is not much you can do, sorry
You can try to fill form two times a day and see if you are on luck:
https://support.microsoft.com/en-us/accounts-billing/manage/account-recovery-unsuccessful
Otherwise, wait for the account set age to turn to 16 when you can Exit exit the family.