Intel PTT EK certificate chain incomplete – AIK enrollment fails (HTTP 400)

Faisal Abdullah 0 Reputation points
2026-10-06T23:20:18.79+00:00

Hello Intel Support, Windows AIK certificate enrollment fails on my Intel PTT firmware TPM, which blocks Call of Duty's Secure Attestation. The TPM itself reports healthy. System: - CPU: Intel Core i9-14900KF - Board: ASUS PRIME Z790-P WIFI, BIOS 1836 - Intel ME firmware: 16.1.40.2765 - PTT firmware: 600.18.1040.2765 (Vendor ID: ADL) - Windows 11 build 26200.9550 EK certificate: - Issuer: CN=CSME ADL PTT 01SVN - Serial: 74C04011F3A8221713D6C0C5D6B198B3 - Thumbprint: 1E8135A54AF8EE97800C26AF7F7721E9FFA62A9D - EK public key hash (SHA-256): d27584d14a1e59ab8b5c2f900d18e2f9cd79ef43b2e9b593c72441d85a0f759d - Get-TpmEndorsementKeyInfo shows AdditionalCertificates: {} (no intermediate CA certificates present) Error (Event 87, CertificateServicesClient-CertEnroll): HTTP 400 / 0x80190190 from https://INTC-KeyId-34219b21f477f6c7f78a0f26b23d0430deea4363.microsoftaik.azure.net/templates/Aik/scep "No valid TPM EK/Platform certificate provided in the TPM identity request message." The same KeyId appears in other public reports of this failure on Intel PTT systems, which suggests a CA-level issue rather than a fault with my device. Please confirm: 1. Is this a known PTT EK certificate or chain issue for this CSME/PTT version? 2. Should the intermediate CA certificates be present, and how can they be provisioned? 3. Is a CSME firmware update planned that reissues the EK chain? TPM device information, EK information and the Event 87 log are attached. Thank you, Faisal Abdullah

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
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  1. Faisal Abdullah 0 Reputation points
    2026-10-07T14:58:43.9466667+00:00

    Follow-up with new evidence: 1. Updated to BIOS 1840 (same ME 16.1.40.2765). Same HTTP 400. 2. The Intel EICA chain IS present in the TPM: NV index 0x01C00100 (1977 bytes), plus the EK certs at 0x01C00002 (RSA), 0x01C0000A and 0x01C00016 (ECC). So AdditionalCertificates being empty was not the cause. 3. certreq -enrollaik shows the identity request is built against: CN=www.intel.com, OU=ODCA 2 CSME P_ADL 00002226 Issuing CA Request ID: 50016986-83de-41c5-884d-77b0653e0ae2 x-ms-request-id: a1aff807-8026-442c-8967-f40ee5d91095 Response: 400 "No valid TPM EK/Platform certificate provided" Since the client sends the full Intel on-die CA chain, could you confirm whether "ODCA 2 CSME P_ADL 00002226 Issuing CA" is in the Azure AIK service trust pool? This matches other reports where Intel ODCA issuing CAs were not trusted by the service.

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  2. Faisal Abdullah 0 Reputation points
    2026-10-07T06:04:30.4366667+00:00

    reviewed this case and concluded that Windows reaches the AIK enrollment endpoint successfully and that the failure occurs while validating the EK certificate trust chain, not because of TPM health, Secure Boot or Windows provisioning. Microsoft stated that EK certificate issuance and the manufacturer trust chain are Intel's responsibility, and referred me to Intel to confirm:

    1. Whether the EK issuer "CN=CSME ADL PTT 01SVN" and KeyId 34219b21f477f6c7f78a0f26b23d0430deea4363 are valid and supported for AIK attestation.
    2. Whether the Embedded Intermediate CA certificates (ROM, Kernel and PTT CAs) are correctly provisioned in the PTT NV indexes on my platform.
    3. Whether a CSME/PTT firmware update or EK re-provisioning procedure is available. I have also confirmed that BIOS 1836 and 1840 both contain the same ME firmware (16.1.40.2765).

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  3. Daphne Huynh (WICLOUD CORPORATION) 1,740 Reputation points Microsoft External Staff Moderator
    2026-10-07T04:13:45.93+00:00

    Welcome to Microsoft Q&A!

    Thank you for the detailed diagnostic information.

    Based on the information provided, the failure is occurring during Windows AIK certificate enrollment when the Microsoft AIK enrollment service validates the TPM Endorsement Key (EK) credentials submitted in the enrollment request. The service is returning:

    "No valid TPM EK/Platform certificate provided in the TPM identity request message."

    This error is typically returned when the AIK enrollment service is unable to establish trust in the TPM manufacturer's EK certificate chain presented during attestation. AIK enrollment requires a valid TPM EK certificate chain that can be validated to a trusted TPM manufacturer certificate authority.

    Regarding your specific questions:

    1. Is this a known PTT EK certificate or chain issue for this CSME/PTT version?

    At this time, I am not aware of any published Microsoft advisory identifying Intel PTT firmware version 600.18.1040.2765 as having a known or widespread AIK enrollment defect.

    That said, there are publicly reported cases involving Intel PTT-based systems where AIK enrollment fails with the same HTTP 400 error indicating that the submitted EK/Platform certificate chain could not be validated.

    Based on the information available, it is not currently possible to determine whether the underlying cause is:

    • Missing intermediate certificates on the client
    • An Intel EK provisioning issue
    • A TPM certificate chain construction issue
    • A trust-chain validation issue between the presented EK chain and the Microsoft AIK service

    Because the EK certificate and its trust chain originate from the TPM manufacturer, further analysis from Intel would be required to determine whether the certificate chain associated with your platform has been provisioned as expected.

    2. Should the intermediate CA certificates be present, and how can they be provisioned?

    Intel has publicly documented that newer Intel PTT implementations utilize Embedded Intermediate CA certificates (EICAs) stored in TPM NV indexes. Intel describes a certificate hierarchy consisting of ROM, Kernel, and PTT intermediate authorities that ultimately chain to the TPM EK certificate.

    Microsoft's Get-TpmEndorsementKeyInfo cmdlet exposes both the ManufacturerCertificates and AdditionalCertificates collections. However, an empty AdditionalCertificates field by itself does not conclusively confirm that the EK certificate chain is incomplete.

    Since EK certificate issuance and provisioning are manufacturer-owned processes, Microsoft does not provide a supported method for manually recreating, replacing, or reissuing Intel EK certificate chains. Verification of the expected certificate hierarchy and any associated provisioning mechanisms would need to come from Intel.

    3. Is a CSME firmware update planned that reissues the EK chain?

    Microsoft does not control Intel CSME/PTT firmware releases or the issuance of TPM manufacturer certificates. As such, I cannot comment on future Intel firmware updates, planned certificate reissuance activities, or roadmap decisions related to specific Intel firmware versions.

    For questions regarding:

    • Expected EK certificate hierarchy
    • Missing intermediate certificates
    • EK certificate recertification
    • EK re-provisioning
    • Future CSME/PTT firmware releases

    Intel would be the appropriate authority to provide guidance and confirmation.

    Recommended next steps

    1. Whether the EK certificate chain stored in TPM NV validates successfully using TPM diagnostic tooling.
    2. Whether the complete Intel-issued intermediate certificate chain expected for the EK certificate is available and trusted on the device.
    3. Whether Intel recognizes the EK certificate issuer "CN=CSME ADL PTT 01SVN" and the associated KeyId used during enrollment as valid and supported for AIK attestation scenarios.

    Based on the information provided, Windows appears to be successfully reaching the Microsoft AIK enrollment endpoint. The failure occurs during validation of the TPM identity evidence submitted with the enrollment request. For that reason, the available evidence points more toward an EK certificate trust-chain validation issue than a general TPM health, Secure Boot, or Windows provisioning problem.

    For concerns related to Intel PTT endorsement key provisioning, embedded intermediate CA certificates, EK certificate hierarchy, or potential CSME/PTT firmware remediation, I recommend continuing engagement with Intel Support.

    Ownership of the EK certificate issuance process and TPM manufacturer trust chain resides with the TPM manufacturer. Intel has publicly indicated that newer Intel PTT implementations use the On-Die Certificate Authority (ODCA) model and that portions of the certificate chain may be stored in TPM NV indexes.

    While the following resources are not Microsoft sites, these are official Intel support channels:

    • Intel Customer Support: Intel Support
    • Intel Community Forums: Intel Community
    • Intel Security and Manageability (CSME/PTT) Support Channels through your motherboard/OEM vendor for platform-specific firmware updates.

    References:

    TPM Key Attestation | Microsoft Learn

    Get-TpmEndorsementKeyInfo (TrustedPlatformModule) | Microsoft Learn

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    Thank you for choosing Microsoft Q&A.

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