microsoft 365 has stopped responding

redwine david 0 Reputation points
2026-10-05T19:32:10.43+00:00

excel is not responding. it says it has run in to an error and has stopped responding and needs to exit, possible causes?

Microsoft 365 and Office | Excel | Other | Windows
0 comments

1 answer

Sort by: Oldest
Most helpful Newest Oldest
  1. Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
    2026-10-05T19:49:35.6533333+00:00

    Exit all Office apps and then run an Online Repair. See https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .

    Before you begin, verify that you can access your Microsoft account at https://account.microsoft.com/services and that your subscription product is associated with the account. That way, you know that you can reinstall Office, which is usually the final step of an Online Repair.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.