I am faceing the issue regarding one drive short link related

Question

I am faceing the issue regarding one drive short link related

Sumit mathur 0

Hi team

I am using bussiness one drive. desktop version when I copy link of any file or folder and try to paste in outlook body. automaticlly short file name link not created. but when I past in notepad or any other long link past there what is the reason behind. Please suggest me the soloution.

0 comments

2 answers

Your answer

Answer 1

Hi @Sumit mathur,

To help narrow this down, could you provide a bit more information?

Which version of Outlook are you using (Outlook for Windows classic, new Outlook, Outlook on the web, or Outlook for Mac)?
How are you generating the link? For example, are you selecting Copy link from OneDrive/File Explorer, copying the sharing URL from a browser, or perhaps using Copy as path / Copy file path from File Explorer?
When you paste the link into Outlook, does it remain as the full URL, or is it pasted as plain text instead of displaying as a shortened file-name link? Is the behavior similar to the example shown in the screenshot, where Outlook pastes a local file path such as C:\Users\...\OneDrive\... rather than a OneDrive sharing link?
Does the same behavior occur when composing a new email and when replying to an existing email?
Have you tested this on another device or Outlook profile to see if the issue persists?

Also, could you share a screenshot of what you see after pasting the link into Outlook (with any sensitive information removed)?

This information will help determine whether the issue is related to the Outlook version, OneDrive integration, or how the link is being copied and pasted. Thank you again for your time and understanding. I really appreciate your patience, and I’m here to help. Looking forward to your response.

Answer 2

This behavior is expected for OneDrive for Business and Outlook.

When a OneDrive or SharePoint file link is pasted into the body of an Outlook email, Outlook can recognize it as a shareable link and automatically:

apply special formatting,
show the file icon,
shorten the displayed URL to the file name,
show sharing and access information.

When the same link is pasted into Notepad or another plain text app, it stays as the full long URL because those apps do not use Outlook’s shareable links feature.

Common reasons the short file-name style does not appear in Outlook:

The link is not being recognized as a OneDrive or SharePoint shareable link.
Outlook cannot identify the service behind the link.
The link is wrapped as a Safe Link.
Outlook is offline when the link is inserted.
The account signed in to Outlook is not associated with the tenant/domain that hosts the file.
The link is for consumer OneDrive, while this feature supports OneDrive for Business.

Checks to perform:

In Outlook, confirm the same work account is signed in that is associated with the OneDrive for Business link under File > Office Account > Connected Services.
Make sure Outlook is online when pasting the link.
Copy the link again directly from OneDrive for Business or SharePoint, then paste it into a new email.
If the link came from a received email and was protected by Safe Links, paste a fresh original sharing link instead of the wrapped link.
If the SharePoint site uses a custom domain, ensure Outlook is also signed in to an account for that domain in Connected Services.

Expected result:

If Outlook recognizes the link correctly, it shows a gray background, a file icon, and a shortened display name instead of the full URL.
If Outlook cannot recognize or validate the link, it remains a normal hyperlink or plain long URL.

If the requirement is to always keep the full visible URL, Outlook may still convert OneDrive and SharePoint links into shareable links automatically. A documented workaround is to use Insert Hyperlink instead of directly pasting the URL.

References: