whats the email to appeal denied refunds?

Question

whats the email to appeal denied refunds?

leeslie palatnik 0

So i have not played dungeons 2 for very long, less than a hour or two and in the 14 day window and the game was very buggy so i tried to refund yet it got denied and i am having trouble finding the email to appeal a denied refund request so if you could help me find that it would be greatly appreciated.

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Answer 1

Hello, good day and thanks for your question. Sorry to know about this and I understand that you encountered an issue with regards to th refund for Minecraft Dungeons 2.

For this, you can check if you will be able to request it again via the link below.

https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders

Reference Microsoft support links: https://support.microsoft.com/en-us/account-billing/get-a-refund-on-apps-and-games-bought-from-microsoft-81629012-aa4f-f48b-2394-8596f415072b

https://www.microsoft.com/en-us/store/b/terms-of-sale

If you will still encounter an issue, you can reach out to the support team at https://support.microsoft.com/en-us/contactus/ and then click on Windows and then click Get Home Support and then type in Billing question and click the blue button that says Sign in to contact Support and login and proceed from there.