Hi. I'm David, and I'm happy to help you.
Please try these quick checks:
- Plug the microphone directly into a USB port on your laptop, bypassing the dock entirely. Docks frequently fail to route power or data properly for older USB audio devices.
- Watch the LED light on the front when you plug it in. Does it stay completely dark, or turn blue/amber?
- Open Device Manager while plugging it in. Check if "Unknown device" or a device with a warning signal pops up under "Universal Serial Bus controllers". Also, check if the list blinks when you connect it. This means Windows detects something being connected.
Looking forward to your reply.