Microsoft for Startups Preview — “Your Microsoft Team / Get program support” is missing and Azure activation fails

Ankit Kumar 5 Reputation points
2026-10-01T11:01:43.7866667+00:00

I’m currently building Recovra and applied for Microsoft for Startups through the Y Combinator benefit.

My Microsoft for Startups Preview dashboard is accessible and shows $1,000 Azure credits remaining, but I cannot see the “Your Microsoft Team” / “Get program support” section described in the Microsoft documentation.

I also tried the official Microsoft for Startups support link, but it redirects me back to the same Microsoft for Startups Preview dashboard.

In addition, when I try to activate Azure, I receive:

“You’re not eligible for an Azure free account.”

Azure Cost Management also shows that I currently have no Azure subscription/billing scope available.

It has now been 3 days since I submitted/applied, and I would like to confirm:

  1. Is my Microsoft for Startups application fully approved, pending, or stuck?
  2. Is my Y Combinator investor/referral information correctly attached to my application?
  3. What Azure credit entitlement is currently associated with my account?
  4. Can Microsoft for Startups Program Support help reset/complete my Azure activation?
  5. Is there any issue with my current Microsoft account that is preventing Azure activation?

The documented Your Microsoft Team → Get program support option is not available in my Preview portal, so I cannot submit the program-support request through the documented route.

Could a Microsoft moderator please escalate this to the Microsoft for Startups Program Support / Azure Startup team?

Account: ******@recovra.in Startup: Recovra Name: Ankit Kumar

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.