Hi. I'm David, and I'm happy to help you.
To be able to assist you better, please clarify the following:
- Are you connecting the microphone directly to the PC using its 3.5mm jack, or via an adapter?
- Is the PC audio working normally? Can you hear audio from music and videos?
- Also, please confirm whether you have Dell Audio, Waves MaxxAudio Pro, or Realtek Audio Console installed on your PC. You can find them by opening the Start menu and searching for the app name.
Looking forward to your reply.