Teams Meeting: Why is the camera zoomed in when no background filters are active?

Question

Teams Meeting: Why is the camera zoomed in when no background filters are active?

aphorvat 0

When using teams, if I select "None" for my background filter, my camera will be significantly zoomed in / cropped. When checking in the camera app simultaneously, the zoom level looks normal and if I select a background filter, the zoom level looks normal. Is this an intended feature?

Chris-D 1,690 Reputation points Independent Advisor

2026-10-01T22:37:41.4633333+00:00

Hi aphorvat,

Have you had a chance to review the information provided? Any updates would be greatly appreciated.

3 answers

Your answer

Chris-D 1,690 Reputation points Independent Advisor

2026-10-01T22:37:41.4633333+00:00

Hi aphorvat,

Have you had a chance to review the information provided? Any updates would be greatly appreciated.

Answer 1

أحمد خان 0

If your camera looks too zoomed in, you can fix it easily:

Open your Windows Settings.

Go to Bluetooth & devices, then click on Cameras.

Select your camera and turn off Automatic framing or any zoom effects.

Try that out and let me know if it helps.

aphorvat 0 Reputation points

2026-09-30T19:31:40.51+00:00

There is no "Automatic framing" or any other effects available in this camera's settings.
أحمد خان 0 Reputation points

2026-09-30T19:36:24.2+00:00

If you do not see automatic framing in Windows settings, you can check these quick steps:

Open the manufacturer software for your webcam (like Logitech, HP, or Dell) and look for zoom or framing settings there.

Check your camera app or Teams video settings to see if a crop or zoom effect is turned on.

Answer 2

Ruwim.B 6,915 Volunteer Moderator

Do you have Windows Studio Effects enabled on your computer?

https://support.microsoft.com/en-us/windows/ai/ai-features/windows-studio-effects

aphorvat 0 Reputation points

2026-09-30T18:44:30.9+00:00

No, Windows Studio Effects is not even installed.

Answer 3

Chris-D 1,690 Independent Advisor

Hi aphorvat,

Thank you for sharing the details of your concern.

Selecting None under background effects would not normally be expected to significantly zoom in or crop the camera image. Since the camera view appears normal in the Camera app and returns to normal when a background effect is selected, the behavior may be related to automatic framing, camera enhancements, the camera driver, or how the Teams desktop app is processing the video feed.

Here are some steps you can try:

Open Windows Settings > Bluetooth & devices > Cameras, select the camera, and temporarily turn off Automatic framing and any other camera effects or enhancements.
If you are using an external webcam, check its manufacturer’s software and disable options such as auto-framing, face tracking, or auto zoom.
In Teams, go to Settings > Devices, confirm that the correct camera is selected, and check whether any camera controls or enhancements are enabled.
Test the camera in Teams on the web at https://teams.microsoft.com/v2/. This will help determine whether the behavior is limited to the Teams desktop app.
Update Teams, Windows, and the camera driver.
If the issue continues, try repairing or resetting Teams from Windows Settings > Apps > Installed apps > Microsoft Teams > Advanced options.

For reference, you may find these articles helpful:

If the issue persists, let me know:

Whether you are using Windows or macOS
Whether the camera is built-in or external
Whether automatic framing is enabled
Whether the same behavior occurs in Teams on the web

Please feel free to share the information in the comment below. Once I have it, I'll be better positioned to guide you through the next steps.

I look forward to hearing your thoughts.

If the answer is helpful, please click 'Yes' and kindly upvote it.

Note: Follow the steps in the forum documentation to enable email notifications if you want to receive email notifications related to this topic.

aphorvat 0 Reputation points

2026-09-30T18:16:05.1533333+00:00

Sorry. This happens on the browser app. Not the desktop app.
Chris-D 1,690 Reputation points Independent Advisor

2026-09-30T18:33:56.03+00:00
Hi aphorvat,

Thank you for the clarification. Since this occurs in Teams on the web rather than the desktop application, the behavior may be related to the browser, its stored site data, an extension, or how the browser is processing the camera feed.

You can try the steps below:

Open Teams in an InPrivate or Incognito window and check whether the issue still occurs.

Temporarily disable browser extensions, particularly camera, video, privacy, or virtual background extensions.

Clear the site data and permissions for teams.microsoft.com, then sign in again.

Confirm that the correct camera is selected and allowed in the browser’s site permissions.

Test Teams in another supported browser, such as Microsoft Edge or Google Chrome.

If your camera or computer includes automatic framing, face tracking, or auto zoom, temporarily disable those features and test again.

For additional guidance, you may refer to: Troubleshoot device features in Microsoft Teams on the web

If this is a company-managed device and the issue occurs across multiple supported browsers, I recommend contacting your IT administrator, as browser policies or camera settings may be managed by your organization.

In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support

I hope this helps.
aphorvat 0 Reputation points

2026-09-30T18:47:10.7266667+00:00

Is there a way to test this without actually joining a meeting?
Chris-D 1,690 Reputation points Independent Advisor

2026-09-30T19:03:34.6166667+00:00

Hi aphorvat,

You can test this from the pre-join screen without actually joining the meeting.

Open any meeting from your Teams calendar and select Join. On the pre-join screen, turn on your camera and compare the preview after selecting None and then a background effect. You can close the page afterward without selecting Join now.

You can also repeat the same test in an InPrivate or Incognito window, or in another supported browser, to see whether the cropping behavior is browser-specific.