My microsoft account get stollen and i cant get back it for 1 month

Yunus Durmas 0 Reputation points
2026-09-30T11:03:58.0733333+00:00

they stole my account mail and now i cant fill a form or do anythink i talk with live support and they always saying fill the form,fill the form i done it fo 8 times and still i cant get any help can anyone help me ?

Windows for home | Other | Security and privacy
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  1. AI answer

    2026-09-30T11:04:12.8766667+00:00

    If the Microsoft account email was changed by the attacker, the supported recovery path is still the Microsoft account recovery process.

    1. Use the Sign-in Helper first if the normal reset options do not recognize the account or the recovery email/phone options are unfamiliar.
    2. If that does not work, submit the Account recovery form again from:
      • a device previously used to sign in to the account
      • a location commonly used with that device, such as home or office
    3. Use a working email account in the form so the recovery result can be received.
    4. Before changing or resetting any password, run a full antivirus scan on the PC:
      • Open Windows Security
      • Open Virus and threat protection
      • Select Scan options > Full scan > Scan now
    5. Recovery form results are sent to the working email address provided, usually within 24 hours.
    6. If recovery is denied, the form can be retried up to two times per day.

    Important limits:

    • Support agents are not allowed to send password reset links or access and change account details.
    • If two-step verification was turned on and none of the alternate verification methods are accessible, the account cannot be recovered through support.
    • If the message says "The Microsoft account you've entered does not exist", check the spelling carefully. If correct, use the sign-in help guidance.

    If the account was hacked, also review account settings after access is restored, especially connected accounts, forwarding, and automatic replies.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. DaveM121 936.6K Reputation points Independent Advisor
    2026-09-30T11:35:52.75+00:00

    I wish I had better news for you, this forum is just a user to user forum, for security purposes, no-one here has any account access, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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