Hi, Jim Guenther
If you played ASTROKINGS on Windows, the first thing to check is whether your old game was linked to Facebook. On the game’s start screen, select Guest in the lower-left corner, then choose Facebook and sign in with the same Facebook account you used before. The game’s recovery guide lists Facebook as the sign-in option for the Windows version.
If the game opens to a new commander instead, don’t link that new game to your old Facebook account. You can also open the commander profile, select Settings > Account > Switch Account, and check which account you’re using.
If you still can’t find your progress, submit a ticket to ASTROKINGS support. Include your Galaxy number, federation abbreviation, and commander name if you know them. If the old game was never linked and was played only as a guest account, ASTROKINGS warns that it cannot recover a lost guest account.
The key distinction is whether the old progress was linked to Facebook or existed only as a guest game.