Are both computers the same make and model with the same operating system? What programs/apps do you use?
https://techterms.com/definition/operating_system
Give some details about the different ways Copilot works on each computer.
Two computers side by side. But one of them. States I need to get the newer version. And the other one doesn't.
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Sully-5173
0
Reputation points
So I have two computers side by side. Both the same programs operating. Both supposedly up to date. But one of. States that need to get the newer version of Windows to stay up to date. And the other one doesn't say that. I checked the version, they're both the same. Also copilot 365 works differently on one compared to the other. Curious on what the reason would be?
Windows for home | Other | Windows update
2 answers
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John Jefferson Doyon 88,925 Reputation points Independent Advisor2026-09-25T21:26:21.98+00:00 Hi, @Sully-5173
To help narrow down why the two computers are behaving differently:
- On each computer, press Windows + R, type
winverand press Enter. What are the complete Version and OS Build numbers shown on each one? - What is the exact message on the computer saying you need a newer version of Windows?
- For Copilot, what specifically works differently between the two computers, and are both signed in with the same Microsoft account/Microsoft 365 subscription?
Even when two PCs show the same Windows version, they can still have different OS builds, hardware eligibility, or update rollout status. Microsoft also rolls some Windows features out gradually, so two PCs may not receive the same update or notification at the same time.
Microsoft 365 Copilot features can also differ depending on the Microsoft 365 app build, update channel, account/license, and feature rollout. Microsoft states that some Copilot features are rolled out gradually.
Click "Add comment" to let me know.
Thanks!
- On each computer, press Windows + R, type