Hello,
How did you obtain your license initially?
Did it come with the device preinstalled, or did you purchase it?
If you purchased it, did you purchase from Microsoft, or from third party?
Is it originally a Win7/8 key?
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I HAD TO REPLACE MY MOTHERBOARD AND NOW IT WANTS ME TO REACTIVATR WINDOWS 10 BUT I DON'T HAVE A PRODUCT KEY
Hello,
How did you obtain your license initially?
Did it come with the device preinstalled, or did you purchase it?
If you purchased it, did you purchase from Microsoft, or from third party?
Is it originally a Win7/8 key?
AI answer
Replacing the motherboard is treated as a significant hardware change, so Windows 10 may no longer find the license that was previously associated with the device.
Use this path first:
If there was a product key used on the PC before the hardware change:
Important cases:
If the troubleshooter and reactivation path do not work, contact customer support.
References: