Hi Jane,
If you didn't initiate the call, then it's a scam.
Microsoft will never call you. If you let them into
your PC, then I would run a virus scan and then
change your passwords.
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Is (425) 219-8579 a legitimate Microsoft support number? If not, we were just scammed by someone claiming to be Mike Williams. ID # MSMike1115.
Please let me know so we can take corrective action, if necessary, for my husband's computer. He has been tricked before by a scammer trying to get remote access. My husband is elderly and can be misled by scammers. Please help me.
Hi Jane,
If you didn't initiate the call, then it's a scam.
Microsoft will never call you. If you let them into
your PC, then I would run a virus scan and then
change your passwords.