how to fix voice typing disabling my Bluetooth keyboard

DWB 0 Reputation points
2026-09-22T18:49:39.74+00:00

When I turn on my Bluetooth keyboard, the latest release of windows opens voice typing even though I have online speech recognition off and have voice typing off in settings. Worse still, not only will the keyboard not type but Windows either restarts the surface pro or opens a number of screens with the last the accessibility feedback screen. Of course, I can't enter feedback because both the onscreen keyboard and the Bluetooth keyboard are disabled.

Moved from: Microsoft Copilot | Other

Windows for home | Other | Devices and drivers
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  1. AI answer

    2026-09-22T18:49:58+00:00

    Use this order to isolate whether the issue is a stuck keyboard/input setting, a Bluetooth conflict, or a Surface input driver problem:

    1. Turn off keyboard accessibility features.
      • Go to Settings > Accessibility > Keyboard.
      • Make sure Filter Keys, Sticky Keys, and Toggle Keys are Off.
      • If Filter Keys is on, it can make the keyboard seem unresponsive or require unusual input behavior.
    2. Remove the Bluetooth keyboard and test the built-in input first.
      • Go to Settings > Bluetooth & devices.
      • Remove the Bluetooth keyboard.
      • Turn Bluetooth off.
      • Restart the Surface.
      • After restart, test whether the built-in keyboard or on-screen keyboard works normally before pairing the Bluetooth keyboard again.
    3. Check the basics for the Bluetooth keyboard.
      • Make sure the keyboard is turned on.
      • Make sure it is charged or has fresh batteries.
      • Turn the keyboard off, wait a few seconds, then turn it back on.
      • Keep it within range of the Surface.
      • If prompted for a PIN, check the device documentation or try 0000 or 1234.
    4. Re-pair the Bluetooth keyboard.
      • If the device was paired but not connected correctly, remove it and pair it again.
      • Bluetooth keyboards can be paired but not connected until needed.
    5. Refresh keyboard drivers.
      • Open Device Manager.
      • Expand Keyboards and Human Interface Devices.
      • If a keyboard device shows a warning sign, uninstall it and restart.
      • If a keyboard device is disabled, enable it.
      • If needed, uninstall the keyboard devices and restart so Windows reinstalls them automatically.
      • On Surface devices, this helps when input behavior changed after adding a Bluetooth keyboard.
    6. Check Bluetooth driver state if Bluetooth behavior is abnormal.
      • Open Device Manager.
      • Expand Bluetooth.
      • Right-click the Bluetooth adapter and select Update driver > Search automatically for drivers.
      • Restart if prompted.
      • If the Bluetooth toggle or icon is missing or grayed out, fully shut down the PC instead of restarting: hold Shift and select Start > Power > Shut down, wait 1 minute, then power it back on.
    7. Check for Windows updates.
      • Go to Start > Settings > Update & Security > Windows Update.
      • Install available updates, then restart.
      • This can restore keyboard and mouse improvements.
    8. Test whether the built-in keyboard works outside Windows.
      • Shut down the Surface.
      • Hold Volume Up, press and release Power, and keep holding Volume Up until the Surface UEFI screen appears.
      • Try the keyboard there.
      • If it works in UEFI, the issue is likely a Windows driver or software conflict.
      • If it does not work in UEFI, the issue is more likely hardware-related.
    9. If the problem continues, submit a bug through Feedback Hub once input is restored.
      • Include that turning on the Bluetooth keyboard opens voice typing, disables input, and may restart the Surface or open accessibility screens.
      • Also include whether this started after a Windows update or after pairing the keyboard.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Clary-N 16,580 Reputation points Microsoft External Staff Moderator
    2026-09-23T01:17:14.04+00:00

    Hi DWB,

    Have you had a chance to try the guidance in the AI Answer above? If so, please let me know which steps you tried and what happened.

    Since Voice Typing opens with Windows key + H, I’m wondering whether the keyboard may be sending an unintended shortcut or repeated keystrokes. Could you confirm the exact Surface and keyboard models? Does the problem begin immediately when you switch the keyboard on or only after pressing a key? Also, when the Surface restarts, do you see a blue screen or stop code?

    Please check whether the Windows, H, Ctrl, Alt, Esc or microphone key feels stuck. If possible, test this keyboard with another computer, then try a different Bluetooth or USB keyboard with the Surface. This should show whether the problem follows the keyboard or stays with the Surface. Testing the keyboard on another PC is also part of the official troubleshooting guidance.

    I’d also run the available checks under Surface app > Help & support and note any issues it detects.

    Please let me know what happens with those comparison tests.

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