problem with keyboard

stephen Randall 0 Reputation points
2026-09-22T03:02:30.3133333+00:00

When I select "shift 3" to use hash key symbol it shows an English pound symbol. Also when I select "shift 2 I get the " symbol.

How do I correct This

Windows for home | Windows 10 | Settings
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  1. GsN5034 - IA 78,075 Reputation points Independent Advisor
    2026-09-22T03:46:00.2333333+00:00

    Hello,

    If you have multiple keyboard input languages installed, you can quickly switch between them by pressing the Windows key + Spacebar.

    If it is currently set to ENG UK, switch it to ENG US.

    If ENG US isn't available on the list of input languages, you can add it using the steps provided by AI below.

    That is, go to Time & Language > Language & Region, select your preferred language (which is first in the list), and click Options.

    Under Keyboards, add the ENG US keyboard layout so that you can switch it easily.

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  2. AI answer

    2026-09-22T03:02:43.0533333+00:00

    This keyboard behavior indicates the keyboard layout is set incorrectly, most likely United Kingdom instead of United States.

    If Shift + 2 types " instead of @, Windows is using the UK English layout. On a UK layout, Shift + 3 also produces £ instead of #.

    To correct it in Windows 10:

    1. Open Settings.
    2. Go to Time & language > Language & region.
    3. Under Preferred languages, select the language in use.
    4. Select Options.
    5. Under Keyboards, check which layout is installed.
      • If the physical keyboard is US, add United States.
      • If United Kingdom is installed and not needed, remove it.
    6. To switch between installed keyboard layouts, press Windows key + Spacebar.

    If layouts switch unexpectedly, check Settings > Time & Language > Typing > Advanced keyboard settings and review keyboard switching behavior.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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