MS EXCEL VERSION 2.113.5

Question

MS EXCEL VERSION 2.113.5

Drew Polulak 40

Using MS Excel v2.113.5; Can not save ANY excel files on IOS v 26.6; the tablet dialog box says "saving [file name] working on it." but does not respond. Can not export or print as PDF. Only option is to use Microsoft Online which is not ideal. Anyone experiencing issues?

Robert D 10 Reputation points

2026-09-18T16:09:51.83+00:00

Excel for iPad intermittently stuck on “Saving”

I’m experiencing the same intermittent saving problem with Microsoft Excel on my iPad running iPadOS 27.

Sometimes Excel saves a workbook immediately and works normally, but at other times it gets stuck showing the spinning/saving message and never appears to finish.

The problem occurs with files stored on OneDrive. OneDrive itself appears to be working normally — other files and web pages open quickly.

I have tried signing out of Microsoft/OneDrive and signing back in, but this has not resolved the problem.

The problem is intermittent: saving can work perfectly and then, on another attempt, Excel can remain stuck on “Saving” indefinitely.

Device: iPad Air 13-inch (M4) iPadOS: 27 Excel: 2.113.26091116

Has anyone else experienced this since updating to iPadOS 27 or the recent Excel update?

I would appreciate confirmation of whether this is a known issue and whether a fix is being worked on.

2 answers

Your answer

Robert D 10 Reputation points

2026-09-18T16:09:51.83+00:00

Excel for iPad intermittently stuck on “Saving”

I’m experiencing the same intermittent saving problem with Microsoft Excel on my iPad running iPadOS 27.

Sometimes Excel saves a workbook immediately and works normally, but at other times it gets stuck showing the spinning/saving message and never appears to finish.

The problem occurs with files stored on OneDrive. OneDrive itself appears to be working normally — other files and web pages open quickly.

I have tried signing out of Microsoft/OneDrive and signing back in, but this has not resolved the problem.

The problem is intermittent: saving can work perfectly and then, on another attempt, Excel can remain stuck on “Saving” indefinitely.

Device: iPad Air 13-inch (M4) iPadOS: 27 Excel: 2.113.26091116

Has anyone else experienced this since updating to iPadOS 27 or the recent Excel update?

I would appreciate confirmation of whether this is a known issue and whether a fix is being worked on.

Answer 1

Jay1 Tran 1,460 Independent Advisor

Hi Drew,

Thank you for reaching out.

To better understand the issue, please confirm the following information:

Where are you trying to save the file? For example:
- OneDrive for Business
- SharePoint
- iCloud Drive
- On My iPad
Does the issue affect every workbook, including a newly created blank workbook, or only specific files?
Does Excel display an error after waiting, or does “Working on it” remain indefinitely?
Are other users in your Microsoft 365 tenant experiencing the same issue on their iPhones or iPads?

In the meantime, please try the following troubleshooting steps:

Test a new workbook

Create a blank workbook in Excel.
Enter a value in cell A1.
Try saving it to the same location as the affected workbook.
Try exporting it as a PDF.

Test a local save

Select Save a Copy.
Choose On My iPad as the destination.
Use a short filename, such as Test.xlsx.

Test another storage location

If the original file is stored in OneDrive or SharePoint, try saving a copy to On My iPad or iCloud Drive.
Please confirm that there is sufficient available storage. Also verify that you can upload or save another file to the same folder.

Test another existing workbook

Open a different workbook and try saving or exporting it.
This will help determine whether the issue affects all files or only a particular workbook.

Thank you for your time and patience. Looking forward to your response.

Drew Polulak 40 Reputation points

2026-09-15T16:21:06.8533333+00:00

Yes any location (local or OneDrive); tried the same steps and same resolution. New or existing sheets. This occurs on over 20 devices and not limited to one.
Jay1 Tran 1,460 Reputation points Independent Advisor

2026-09-15T16:51:00.1166667+00:00
Hi Drew,

Thank you for confirming that the issue affects multiple devices, storage locations, and workbooks. Please try the following steps on one or two affected devices:

Test Excel in Airplane Mode

Ensure any important changes have been synchronized or backed up.

Turn on Airplane Mode.

Force-close and reopen Excel.

Create a blank workbook and try saving it to On My iPad.

Try exporting the workbook as a PDF.

Turn off Airplane Mode after completing the test.

Clear the Excel cache

Open the Settings app and tap General.

Tap iPhone/iPad Storage, select Excel.

Tap Offload App and confirm.

Reset Excel’s cloud settings

Go to Settings > Excel and select Reset option.

Select Reset Cloud Settings.

Use Excel online temporarily

In the meantime, please use Excel for the web as a temporary workaround to access and save the affected workbooks.

Contact Microsoft Support

If the issue persists after trying these steps, the best next step would be to have your IT administrator open a support ticket with Microsoft via the Microsoft 365 admin center.

For guidance on how to request support in the admin center, please refer to: Get support - Microsoft 365 admin.   

In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support

I hope everything gets sorted out soon. Please keep me posted on any updates.
Jay1 Tran 1,460 Reputation points Independent Advisor

2026-09-16T22:08:24.7766667+00:00

Hi Drew,

Have you had a chance to review the information provided? Any updates would be greatly appreciated.
Adrien Charon 5 Reputation points

2026-09-17T18:00:16.2766667+00:00
Good evening,

I am facing the same issue than the one raised in the thread my father has an iPad Pro and installed 2 days ago the new excel app 2.113.5 and the followings are happening

Modifications done in a local file are randomly save but most of the time not save when closing / reopening the file

We are sharing a file on onedrive where both of us are working, he is not able to access anymore and no modification are allowed - the cloud update is turning in circle…

We did several operations of troubleshooting : disconnect the account and reconnect, reset the login but nothing worked. I need to check if offloading the app, reinstalling could help.

I don t understand how such event can happen - Microsoft is not running non regression test before releasing their last version… we are paying yearly subscription and we are blocked now and not able to work !!!! When are you planning to correct this bug and have a new release?

Thank you for your prompt update and quick actions ! Much appreciated !
Jay1 Tran 1,460 Reputation points Independent Advisor

2026-09-17T21:23:36+00:00

Hi Adrien,

Please click the “Same question” button to stay informed. You’ll automatically receive notifications whenever new information or updates are available.
Daniel Milligan 5 Reputation points

2026-09-19T01:33:29.6533333+00:00

Im having the same issue with Mobile Excel auto syncing to One Drive, started having the issues on around this same time. I did the steps above, but anytime I make edits it just keeps spinning and my work does not get saved.
Daniel Milligan 5 Reputation points

2026-09-19T14:12:54.24+00:00

Any explanation on why this stopped working?
Jay1 Tran 1,460 Reputation points Independent Advisor

2026-09-19T18:35:37.15+00:00

Hi everyone,

You will not get any help for your issue by adding to an old post. You must start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem. Regarding your question, I don’t currently have any details about why Excel Mobile has stopped syncing edits to OneDrive.
Leonard CAO 5 Reputation points

2026-09-20T03:00:03.25+00:00

Same issues for all our crew members. Can’t save the data on my iPad and mobile phone from last update.
Smirnov, Tatjana 0 Reputation points

2026-09-23T08:09:43.28+00:00

same problem, our 20 workers kann not work, terrible, update this monday didn't help :(

Answer 2

Depuis le 19 septembre 2026, l'ouverture de fichiers Excel depuis l'application OneDrive Android ne fonctionne plus correctement.

Le problème concerne plusieurs téléphones et tablettes utilisant le même compte Microsoft et tous les fichiers Excel.

Dans OneDrive, lorsque je clique sur l'icône Excel du fichier, Excel s'ouvre, affiche une pendule pendant quelques secondes puis affiche « Une erreur est survenue ».

Le problème est également apparu sur une tablette qui fonctionnait auparavant, sans modification de sa configuration.

Les applications OneDrive et Excel sont à jour. Le cache de OneDrive et Excel a été vidé et les appareils ont été redémarrés, sans résultat.

Si j'utilise « ⋮ → Ouvrir avec Excel », le fichier s'ouvre mais uniquement en lecture seule avec « Enregistrer une copie ».

En revanche, le même fichier est parfaitement accessible et modifiable sur PC et via OneDrive dans Chrome.

Cela semble donc concerner l'intégration entre l'application OneDrive Android et Excel mobile, et non les fichiers ou leurs autorisations.

Pouvez-vous vérifier s'il existe actuellement un incident connu concernant OneDrive Android → Excel ou une régression récente de l'application ?