Can't connect to school wifi

Hong Ching Constance Chan 0 Reputation points
2026-09-11T11:37:59.04+00:00

Today I bring my laptop to my college, my phone connected to the college Wifi automatically as I turn on the automatic connection on my phone and I got out my laptop, tried to connect to the college Wifi but it shows "Unable to connect to this network" while the Wifi could work on my phone. Same problem appears on all WiFi in the college.

Windows for home | Other | Internet and connectivity
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  1. Horace Wiggins 535 Reputation points
    2026-09-11T11:54:58.9466667+00:00

    Have you checked with your colleges IT department? When you enrolled at the college were you given any information about using your devices? What country are you in and what are the requirements for using any wi-fi?

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  2. DaveM121 936.6K Reputation points Independent Advisor
    2026-09-11T12:15:04.2266667+00:00

    1

    Select that network in the network panel at the bottom right of your Desktop and choose 'Forget this network'.

    Then try connecting to the network again by logging in with the password the school provided you with.

    2

    If that does not resolve the problem, you may need to contact the school IT Department to get connected to their network.

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