I cant open links in hotmail

Sam Caudle 0 Reputation points
2026-08-27T19:06:17.3166667+00:00

I cant open links in hotmail. When I click on link nothing happens. It is like the app is frozen.Could you please advise?

Outlook | Web | Outlook.com | Email

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  1. John Jefferson Doyon 90,940 Reputation points Independent Advisor
    2026-08-27T19:44:05.58+00:00

    Hi, @Sam Caudle

    To help narrow this down:

    1. Does this happen with every link in Outlook.com, or only links in certain emails?
    2. Which browser are you using, such as Edge, Chrome, or Firefox?
    3. If you right-click the link and select "Open link in new tab," does it open?
    4. Have you tested Outlook.com in another browser or an InPrivate/Incognito window?

    In the meantime, refresh https://outlook.live.com/mail and sign out, then sign back in. If the links work in another browser or an InPrivate/Incognito window, this may be related to the browser cache or an extension.


    Click "Add comment" to let me know.

    Thanks!

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