Hi, good day!
- When was the last time it worked properly?
- Have you made any changes to your computer recently?
- Have you tried the AI suggested solutions?
Please try to restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and look for Windows Explorer
Right click then select Restart.
I look forward to your update and am happy to continue working with you until the issue is resolved. If you find the answer helpful, please click "Accept Answer" and consider upvoting it. Otherwise, please keep me posted by clicking "Add comment" below instead of selecting Yes or No.