Planner is Missing from Teams 3/25/2026

Tina M. Pruitt 30 Reputation points
2026-03-25T16:26:08.3066667+00:00

What happened to Planner??? My staff are concerned.

Microsoft Teams | Microsoft Teams for business | Other

Answer accepted by question author
Anonymous
2026-03-25T17:18:06.4933333+00:00

Hi @Tina M. Pruitt,

Thank you for reaching out regarding the Planner app not appearing in Microsoft Teams.

Based on my research, this behavior appears to be related to a known service issue currently listed in the Microsoft 365 admin center under Service health, with Issue ID TM1261085. This advisory indicates that some users may be unable to view the Planner app in Microsoft Teams, and the issue is currently under investigation by Microsoft. For reference: Service health - Microsoft 365 admin center

Note: Access is limited to Microsoft 365 Global Administrator. Please contact your IT admin if you don’t have access.

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According to the advisory, while the backend team continues investigating the root cause, the recommended temporary workaround is having your admin update the Planner assignment setting in the Teams admin center (after clearing the Teams cache and resetting sign‑in) by searching for Planner > Users and groups > Edit availability > Everyone.

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Additionally, it is recommended that your admin report the issue directly from the Microsoft 365 admin center by going to Service health - Microsoft 365 admin center. Submitting reports helps Microsoft better assess the impact and prioritize remediation.

As many community members may not yet be aware of it, if you found this information helpful, please consider marking the reply as “Accept Answer.” This helps surface the post so others experiencing the same issue can find it more easily.

Thank you again for being part of the Microsoft Q&A community. If you have any further questions or updates, feel free to reply here. I’ll be happy to assist further.


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  1. AI answer

    2026-03-25T16:26:22.7966667+00:00

    Planner has been renamed and consolidated as part of the new Microsoft Planner experience and its integration in Teams.

    Key points relevant to what staff are seeing:

    1. Planner in Teams is now the Planner app
      • In Teams, tasks and plans are surfaced through the Planner app.
      • If Planner is not visible in the left rail, select View more apps, search for Planner, and select Add.
      • To keep it handy, right‑click Planner and select Pin.
      • If Planner does not appear in search, the app may be disabled by the organization; an administrator would need to enable it.
    2. Project for the web / Project & Roadmap tabs became Planner
      • As of August 2025, Project for the web and the Project and Roadmap apps in Teams were retired and transitioned to Planner for the web and Planner in Teams.
      • Premium plans that used to be in Project for the web now appear as premium plans in Planner; basic plans remain as basic plans. There is no migration or licensing change required for existing plans.
      • Existing Project tabs in Teams no longer open the project; users see a notice instructing them to re‑pin using the Planner tab.
      • Existing Roadmap tabs no longer open the roadmap; users are directed to the Planner app in Teams.
    3. Where to find everyone’s tasks and plans now
      After adding the Planner app in Teams, staff will see:
      • My Day – tasks due today and any tasks they add to this view.
      • My Tasks – Private Tasks, Flagged Emails, and tasks assigned to them from meeting notes, basic plans, premium plans, and Loop components.
      • My Plans – To Do lists, basic plans, premium plans, and plans created in Project Online and Project Operations.
      • New Plan – create new personal or shared plans directly in the app.
    4. If Planner truly seems “gone”
      • Confirm users are signed into the correct Microsoft 365 business account.
      • In Teams, use View more apps → search “Planner”.
      • If it still does not appear, contact the Microsoft 365/Teams admin to verify the Planner app is allowed for the tenant.

    Once the Planner app is added and pinned in Teams, staff can access all existing basic and premium plans from there instead of the older Project/Roadmap experiences.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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