Copilot keeps saying “We’ve reached our daily limit” when I try to upload an image, even if I haven’t uploaded any images in last 2-3 days

Question

Copilot keeps saying “We’ve reached our daily limit” when I try to upload an image, even if I haven’t uploaded any images in last 2-3 days

critical process died bro 5

Hi there, I have an issue with Copilot.

It keeps reaching the daily limit of sending images, even after 72+ hours of not sending images.

Why does this keep happening?

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3 answers

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Answer 1

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Answer 2

Emma1-N 13,695 Microsoft External Staff Moderator

Welcome critical process died bro,

Thank you for reaching out to the Microsoft Q&A forum. I am sorry to hear that you’re experiencing an issue with uploading images in Copilot and receiving the “daily limit reached” message.

To assist you better, I need to clarify a few things:

Have you encountered this situation before, or is this the first time?
Are you using a free account or a Microsoft 365 account?

You can try the steps below to troubleshoot the issue:

Option 1: Quick troubleshoot

Sign out and back in to refresh your session token
Clear browser cache or reset Edge settings via Settings > Reset settings > Restore defaults, then test in incognito mode.
Repair or reset the Copilot app if using the Windows version: Settings > Apps > Installed apps > Microsoft Copilot > Advanced options > Repair (or Reset)

Option 2: Check your account

Create a new Microsoft account temporarily to check the issue on your main one
Wait 24-48 hours for potential auto-reset, as limits refresh daily but it may be refresh lately
Verify your subscription (free vs. Pro) in Copilot settings

If the issue persists for several days, the best step is to give feedback directly through Feedback Hub. Your feedback has been duly noted and is highly valued, as it provides with essential insights to continue improving and refining the products and services in the future.

The initial response might not address the problem. So, if your problem persists or you need any assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

P/S: If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Emma1-N 13,695 Reputation points Microsoft External Staff Moderator

2025-12-23T06:29:32.28+00:00

Hi critical process died bro,

Could you please let me know if your issue has been resolved or if you are still experiencing the difficulties?
critical process died bro 5 Reputation points

2025-12-23T10:54:27.6133333+00:00

It happens on both PC and mobile, switching accounts works but I don't want to switch accounts. When will this be fixed?

Also, this is the first time I have witnessed it.

It's also the free version, and I only send a few images per day, that leads to the limit for some reason...
critical process died bro 5 Reputation points

2025-12-23T10:56:11.1833333+00:00

Unfortunately, I am still experiencing it...
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator

2025-12-24T08:36:18.1+00:00
Hi critical process died bro,

You can contact Live Chat support. They can help you resolve the issue more quickly

Visit the Microsoft Support contact page: Contact - Microsoft Support

In the search bar provided on the page, type "Limit image in Copilot" and press Enter.

Click on the "Get Help" button that appears.

Scroll down the page until you see and click on the "Contact Support" option.

When prompted to select your product or service, choose "Other Products".

For the category, choose "Microsoft 365 and Office".

Look for and click on "Chat with a support agent in your web browser".

When prompted, provide a valid contact email where Microsoft can reach you regarding your case.

Explain your situation clearly: Be concise but provide all the relevant details.
j b 71 Reputation points

2025-12-25T20:04:41.7633333+00:00

same is happening to me, started when the words "Free Plan" suddenly were shown underneath my account button.. so i'm guessing it's a restriction to encourage purchasing something. Copilot Pro is £19/month, which raises the message limits.

Corporate greed eventually ruins everything doesn't it.

Imagine in a couple of years when windows says, "you've reached your daily file limit" to copy or edit more files you need to then purchase Windows Pro..

except when it happens, windows won't tell you to purchase Pro it will just give you vague message and act like nothing is wrong when questioned and then when you ask support they will also act confused and say you need to run sfc to check for corrupt files or make sure you've correctly plugged in your pc etc.

you think i'm joking, you bet it's coming.
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator

2025-12-26T08:03:33.52+00:00

Hi j b,

I am sorry for your experience you are going through. Please note that I don’t have the ability to make changes to the back end. Therefore, you can submit your feedback through the Feedback Hub. Your feedback has been duly noted and is highly appreciated, as it provides essential insights that help us continue improving and refining our products and services in the future.
Chris Ali 0 Reputation points

2026-03-05T07:13:02.16+00:00

I am having the same issue. I am a MS Premium subscriber and even though I am typing this message on the next day, I still keep getting the daily limit, try tomorrow notification. I have restarted my machine and logged out and back in again to copilot. Can you help?

Answer 3

Kayry Opeer 0

I,m trying to play forza and it said I hit my daily limit

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