To troubleshoot your keyboard issue, you can follow these steps:
- Check Connections: If you are using a wired keyboard, ensure it is properly connected to your computer. For wireless keyboards, check the batteries and ensure the receiver is plugged in.
- Update Drivers: Make sure your keyboard drivers are up to date. You can check for updates in Settings > Windows Update.
- Reboot Your Computer: Sometimes, a simple restart can resolve hardware issues.
- Test on Another Device: If possible, connect your keyboard to another computer to see if it works there. This will help determine if the issue is with the keyboard itself or your computer.
- Use the On-Screen Keyboard: Since you mentioned using the on-screen keyboard (OSK), you can continue to use it while troubleshooting your physical keyboard. The OSK can be accessed through Settings > Ease of Access > Keyboard.
- Check for Hardware Issues: If your keyboard is still not working, it may be a hardware issue. Consider trying a different keyboard to see if that resolves the problem.
If none of these steps work, you may need to consider seeking professional help or replacing the keyboard.
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