how do i fix my keyboard

Joy 30 Reputation points
2025-11-20T22:28:51.25+00:00

my keyboard doesn't work so I have to use my on screen keyboard

Windows for home | Windows 10 | Devices and drivers
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  1. Ivan B 127.3K Reputation points Independent Advisor
    2025-11-20T23:09:34.0933333+00:00

    Hi ,

    Did the external keyboard USB arrive?

    If it's a laptop, what model is it?

    Thanks

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  2. AI answer

    2025-11-20T22:29:06.03+00:00

    To troubleshoot your keyboard issue, you can follow these steps:

    1. Check Connections: If you are using a wired keyboard, ensure it is properly connected to your computer. For wireless keyboards, check the batteries and ensure the receiver is plugged in.
    2. Update Drivers: Make sure your keyboard drivers are up to date. You can check for updates in Settings > Windows Update.
    3. Reboot Your Computer: Sometimes, a simple restart can resolve hardware issues.
    4. Test on Another Device: If possible, connect your keyboard to another computer to see if it works there. This will help determine if the issue is with the keyboard itself or your computer.
    5. Use the On-Screen Keyboard: Since you mentioned using the on-screen keyboard (OSK), you can continue to use it while troubleshooting your physical keyboard. The OSK can be accessed through Settings > Ease of Access > Keyboard.
    6. Check for Hardware Issues: If your keyboard is still not working, it may be a hardware issue. Consider trying a different keyboard to see if that resolves the problem.

    If none of these steps work, you may need to consider seeking professional help or replacing the keyboard.


    References:

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