This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Keyboard and mouse work fine in BIOS. As soon as Windows boots I lose power to all USB devices. This happens regardless of whether or not it's in safe mode
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
What happened to your system shortly before this problem started?
Given that you can enter the BIOS configuration utility, look carefully through the various screens to find where the USB ports are configured and make sure that the USB ports are enabled.
If you can't find that setting, reset the BIOS to default values using the indicated F key, usually F9 or F7.
The mouse wont work in the Bios
Bios is not the issue, it's only when Windows loads that I lose all power to all USB ports.
The mouse wont work in the Bios
