Do you have the newest version of the software? Some older programs/versions may not work in Windows 7.
Check with the program maker to verify if it’s compatible, or if they have any updates or patches to make it work.
Windows 7 Compatibility Center to check program and hardware compatibility:
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
- Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
- Then click "Try Recommended Settings" and in the next window click "Start the Program" to install it.
- After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 7.
More details about how to make older programs run in this version of Windows:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows