How can I get my tenant access back

Krzysztof Wawro 25 Reputation points
2024-10-01T10:17:31.6433333+00:00

Dear Microsoft,

I have lost my password for tenant admin account. I have its email address and I have a respective entry configured in Authenticator. How can I proceed to get my tenant access back?

Thank you in advance,

Regards,

Krzysztof

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  2. Shravani D V 0 Reputation points
    2025-09-26T10:17:41.7633333+00:00

    Hi @Anonymous ,

    Please help us in understanding how do we reset password when both active global admins have lost their password and unable to reset using Self-Service Password Reset (SSPR) .

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  3. Krzysztof Wawro 25 Reputation points
    2025-09-26T13:22:31.78+00:00

    Why this is still open?

    I have solved this one year ago.

    Regards,

    Krzysztof

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