Microsoft account hacked

Disclaimer: you're posting under a Greek locale forum and using English, therefore I will engage using English as the original post. If you would prefer another language, please let me know.

Hi Panagiota Trixa

I understand how concerning this situation must be, especially when you had already enabled the available security protections on your Microsoft account.

Please kindly note that this is a public community forum, I do not have the ability, tools to unblock, recover accounts or bypass security. Only Microsoft’s official recovery process can restore access.

Since you mentioned that you have already attempted the account recovery process, including using the 25-character recovery code, there are no additional recovery methods available through the Microsoft Q&A forum. Account ownership and recovery requests can only be reviewed through Microsoft's dedicated account recovery and support channels.

Please contact Microsoft Support directly for further assistance:

• Go to Contact Us - Microsoft Support 
• Select the product or service you're having issue with.
• Click Get Home Support
• Type a brief description of your issue in the search box.
• Click Get Help and select Contact Support below. 
• Go to the Products and services tab and choose the appropriate product.
• On the Category tab, choose the appropriate category or an alternative option.
• Go to Confirm.
• Look for and select "Chat with a support agent in your web browser" (during business hours) if available. Explain your situation clearly.

Before contacting support, please keep any information that may help verify ownership available, including the original email address, recovery code, and the new username that you observed in Microsoft Authenticator.

I hope you're able to regain access to the account soon.